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Practice operations platform
PracticeCentred helps Australian practice managers track staff credentials, run operational tasks and checklists, administer PIP/WIP activities, manage incidents and governance registers, and reach every team member by secure link, even without a work email.
No credit card required · Plans from A$39/mo
Starter templates help you organise staff compliance and operational tasks. They do not replace your organisation's legal, employment, clinical, accreditation or regulatory obligations. Your organisation is responsible for checking and maintaining its own requirements.
Four pillars
From credential tracking to PIP evidence and accreditation prep — not a patchwork of spreadsheets.
Compliance
AHPRA, immunisation, CPR and custom requirements — plus timestamped policy acknowledgements.
Operations
A task hub with overdue queues, recurring fridge logs, a practice document library and AI Q&A for policies and SOPs.
Programs
Templates and activities for practice incentive programs — evidence, verification and reminders.
Governance
Complaints and risk registers, governance meetings and a readiness dashboard before survey day.
Modules
Start with the essentials below — policy acknowledgements, incidents and reporting are included too.
Credentials, documents and expiry — under control
Task hub with filters, overdue queue and reminders
Policy library with AI Q&A and cited answers
Practice incentive programs — tracked and audit-ready
Complaints, risk, meetings and accreditation readiness
Every staff member can participate — even without email
Mobile-first
Casual, locum and front-desk staff often have a mobile but no inbox. Add them with a phone number, send an SMS secure link, or copy the link into WhatsApp. They verify on their phone and complete compliance items in minutes — no app download required.
Learn about staff self-serviceTasks & checks
Managers filter by overdue, due soon or under review. Staff see their assigned work sorted with overdue items highlighted. Recurring checklist templates keep fridge logs and opening procedures on track.
Governance
Complaints, risk items and governance meetings live alongside staff compliance. The accreditation dashboard surfaces what still needs attention before survey day.
On Practice Plus, ask questions against your policies and SOPs — with cited source excerpts and session history. For practice documents only, not patient records.
Log workplace events, attach evidence, assign corrective tasks and close the loop with a full timeline.
How it works
Choose a medical practice starter pack, add your team and assign compliance requirements, checklist templates and PIP activities by role.
Send secure links by SMS or copy into WhatsApp. Staff upload documents, acknowledge policies and complete tasks from their phone.
Approve evidence, ask cited questions of your policy library on Practice Plus, track incidents and export reports — all year round.
Industries
Industry starter packs so you're organised in minutes — not starting from a blank spreadsheet.
Pricing
30-day free trial on every plan. No credit card required.
Starter
A$39/mo
Up to 5 staff
Practice
A$79/mo
Up to 20 staff
Practice Plus
A$129/mo
Up to 35 staff
30-day free trial with medical practice starter templates. Reach every staff member by SMS or secure link.